Frequently Asked Questions
Before contacting us, please browse our FAQs below.
As we’ve moved from a “built-to-order” model to maintaining inventory of all of our products, lead times have become a thing of the past. If you can order it on the site, it’s in stock, and will normally ship within 48 hrs. Note, this is an estimate, not a guarantee.
At the time of order. Since we’re no longer doing custom work, you’re buying an off-the-shelf product that is in inventory at the time of your order.
We ship everything via USPS.
We will help you work with USPS, but we will not refund any “lost in the mail” order that shows as “delivered.”
If you don’t like your new holster, you may return it within 30 days, in like new condition, for a full refund, minus shipping.
Henry Holsters products are covered by a Limited Lifetime Warranty. If your holster fails it will be repaired or replaced at no charge unless it appears to have been deliberately destroyed. So if you decide to cut your holster apart with a Dremel and then send it back, it won’t be covered.
All Henry Holsters are formed out of Boltaron 4332.
No. Henry Holsters gear is only available in black.
Yes. You should. Blue, not red. Lost hardware and belt loops are not covered under warranty. It’s your responsibility to maintain your gear in working order.
If it’s not listed on the website, then it’s not available for sale. We no longer schedule any appointments for in-person custom holsters, but would be happy to make a referral to another maker who may be able to help you, depending on the details of what you’re looking for. Henry Holsters does not hold an FFL. DO NOT SHIP US YOUR FIREARM.
No. Henry Holsters is no longer doing custom work.
We work hard to provide excellent gear at a fair price for all of our clients. To keep the ordering process as simple as possible, pricing is the same for everyone.
Absolutely. If you’re interested in ordering a large quantity of gear, please send an email to [email protected].
Not at this time.
No. We process orders in the order they were received. The only exception to this is warranty work, which gets bumped to the front of the line.