Frequently Asked Questions

Before contacting us, please browse our FAQ.
How long are the lead times?

As we’ve moved from a “built-to-order” model to maintaining inventory of all of our products, lead times have become a thing of the past. If you can order it on the site, it’s in stock, and will ship within 48 hrs.

When do I pay?

At the time of order. Since we’re no longer doing custom work, you’re buying an off-the-shelf product that is in inventory at the time of your order.

What shipping method do you offer?

We ship everything via USPS.

What if USPS loses my package?

We will help you work with USPS, but we will not refund any “lost in the mail” order that shows as “delivered.”

What if I don’t like the holster?

If you don’t like your new holster, you may return it within 30 days, in like new condition, for a full refund, minus shipping.

What is the Warranty?

Henry Holsters products are covered by a Limited Lifetime Warranty. If your holster fails it will be repaired or replaced at no charge unless it appears to have been deliberately destroyed. So if you decide to cut your holster apart with a Dremel and then send it back, it won’t be covered.

What sheet material do you use?

All Henry Holsters are formed out of 0.080 Boltaron 4332.

Do you offer colors?

No. Henry Holsters gear is only available in black.

Should I put threadlock on the screws?

Yes. You should. Blue, not red. Lost hardware and belt loops are not covered under warranty. It’s your responsibility to maintain your gear in working order.

What if I want a holster for a gun that’s not listed on your website?

If it’s not listed on the website, then it’s not available for sale. We no longer schedule any appointments for in-person custom holsters, but would be happy to make a referral to another maker who may be able to help you, depending on the details of what you’re looking for. Henry Holsters does not hold an FFL. DO NOT SHIP US YOUR FIREARM.

Can I send in my light/laser/knife to have something custom made?

No. Henry Holsters is no longer doing custom work.

Do you offer any LEO/MIL discount?

We work hard to provide excellent gear at a fair price for all of our clients. To keep the ordering process as simple as possible, pricing is the same for everyone.

Are Henry Holsters available wholesale?

Absolutely. If you’re interested in ordering a large quantity of gear, please send an email to Dealer(at)HenryHolsters.com.

Do you offer international shipping?

Not at this time.

Can you rush my order so I get my holster in time for my training class tomorrow?

No. We process orders in the order they were received. The only exception to this is warranty work, which gets bumped to the front of the line.